#Microsoft balance

1 messages · Page 1 of 1 (latest)

rich glade
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can someone help me why i dont see “use microsoft balance” when buying a game

kind berry
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If you don't see "Use Microsoft Balance" are you sure you have any to use?

rich glade
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Yea

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i have 50 usd

past bridge
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what region are you in?

rich glade
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us

kind berry
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I don't remember the direct link, but if you type "Microsoft Account Balance" in google, you'll be directed to login and it should show you how much balance you actually have. Assuming you're logged into the right account.

rich glade
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i can check on my xbox

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which says 50 usd

kind berry
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Click the payment method it's attempting to use. You should be able to change payment methods.

rich glade
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alr

kind berry
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What is likely happening (I've experienced this before) is that your credit card is set as the default payment method, which is the first method it will use. I don't remember how, but there's a way to change the default to your microsoft balance.

rich glade
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ok so,

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i have to find a way on how to use the microsoft balance?

kind berry
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You should be able to change it manually by clicking the thing to change your payment method. I just don't remember how to set the default.

rich glade
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alright

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thanks

rich glade
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hey chris, sorry for the late response but i was reading some reddit comments about my problem, and it basically said that i need like a vanilla visa to make purchase, like games like minecraft needs to buy with a credit card and in my opinion thats hella dumb.

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now im just thinking that i should just buy the game disk lol

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thanks for the help tho @kind berry