#(Windows 10) Xbox app crashes and games can’t open.

1 messages · Page 1 of 1 (latest)

celest basalt
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I have reinstalled the xbox app, reinstalled the xbox app installer. Deleted the games, I don’t know what else to do. Xbox support has been less than helpful. And others with similar problems have not been given an answer.

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#1095144208983142441 message
Person with similar problem but I am not sure about what they mean with the download service.

I have searched and tried xbox support but its generic "reinstall" and "update" answers, has not helped.
When trying to open a gamepass game I have installed there is a pop up telling me that it can't be opened.
It links to the microsoft store that shows the game is installed and on gamepass, the play game button there also doesn't work.

Ping me if anyone has a possible solution

digital idolBOT
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Please state the following clearly if you are seeking support:

  1. What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
  2. What troubleshooting have you tried? Please list everything you have attempted.
  3. Have you researched your issue on the internet? If so, what results have you seen and tried?
  4. If no to 2 and/or 3, please start there.

If you do not provide answers to all of these questions, you are not likely to receive a response.

grand mirage
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last step on that link is your issue