#Network issue only on xbox

1 messages · Page 1 of 1 (latest)

west smelt
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my Internet is on and good and has been since last night but I woke up this morning and watched YouTube on my phone for a little bit (wifi was fine) then turned on my xbox to play on a minecraft server and my xbox wasn't connected to the Internet so I tried reconnecting to the wifi but it says "Can't connect. Check your network name and password and try again." I've tried checking the name and password letter by letter to make sure I typed it in right but it still won't connect while it's fine and working on every other device, I've tried restarting my xbox a few times and tried restarting the wifi router and neither have helped the issue does anyone know how I can fix it?

west smelt
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it would need to reach across the house and I dont have one 🫤

west smelt
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I cant send pics here to show what it says either

wary dew
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Did you go inside your router and make sure it's the right password?

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I mean like go inside the web interface

west smelt
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yes I made sure letter by letter it was right and still said that

wary dew
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What happens when you change the password and try again?

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Just for fun, you can always change it back

west smelt
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my sisters boyfriend sets the things up so I cant change them and I doubt he'd want to when he's here

wary dew
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So you're not inside the router's web interface then?

west smelt
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no I checked from the back of the router thing because its on that and I have it in my phones notes

wary dew
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As in going to something like 192.168.1.1 in your browser

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Well then it's just the password being wrong

west smelt
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I put this same one in every other time it worked tho so idk why it's not working

wary dew
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So when you go on another device, press "forget this network" and re-enter the exact same password, it works?

west smelt
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I can try forgetting it on my phone but I logged out of it a relogged and it was fine

wary dew
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Disconnecting from it is not the same as forgetting it

west smelt
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he changed it yesterday but it was fine until I turned it off and just worked using the new one on my phone so I'll try it on my xbox now

wary dew
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Remember it’s case sensitive

west smelt
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it worked and now I feel stupid for trying the old password the whole time 😂

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thank you

wary dew
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Have fun!