#Xbox game Pass help

1 messages · Page 1 of 1 (latest)

bleak zodiac
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Basically, my xbox gamepass ultimate has been done right. So I wanted to play a game and hopped on the xbox app on windows 11. When I opened it, it said I can redeem a month of ultimate and would have to link my card so I did. My xbox account then got the highlighted ultimate thing below the name. I left for a little before installing a game or anything and closed the app. I came back and it said ultimate for a second under the name but then the app whitescreen like it refreshed and then the ultimate left. I am now unable to download any gamepass games but can still play my installed gamepass games, can I please receive support for this issue?

bleak zodiac
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Please

cedar musk
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Make sure your signing in with the right account that brought game pass in the Microsoft store and Xbox app

bleak zodiac
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yeah I am signed in on it

sharp tundra
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My xbox game pass subscription is cancel and I have no money pls renew my xbox subscription help me pls🥺🥺