#cant download anything on xbox app

1 messages · Page 1 of 1 (latest)

clever lichen
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I press play with game pass to download it, and it looks like this, https://prnt.sc/mAWHdeOpk5Uy.

How am I supposed to download anything, and btw its with every game, I tried.

half beacon
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Sounds like you're not subscribed to GamePass.

clever lichen
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well its still something wrong since the same thing comes up when I try to buy game pass

slim sigil
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R u in a supported region

clever lichen
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wdym

half beacon
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Where in the world are you located?

clever lichen
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sweden

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I have restarted my computer, reinstalled xbox

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still the bars doesnt have any text, its like somerthing is loading in but something never pops up

slim sigil
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Also do u have xbox game pass or xbox game pass for pc or xbox game pass ultimate

clever lichen
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tbh i dont think i have none of that, but i cant buy game pass since the bars are empty

slim sigil
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Personally i would try it on pc not on mobile for extra security

half beacon
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Try buying it from the website and not the xbox/gamepass app

clever lichen
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but whats the point, i still cant download anything from the app

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i buy gamepass enter the app and boom im scammed

slim sigil
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U cant download anything if u dont have an active sub

half beacon
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Ya, you need a subscription to be able to download anything from GamePass.

slim sigil
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U could always request a refund

half beacon
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half beacon
clever lichen
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well, btw does new account get gamepass for 1 euyro?

slim sigil
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If u playing on pc dont get game pass for console

clever lichen
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huh>?

half beacon
slim sigil
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There is game pass for console or game pass for pc or game pass ultimate. Do not get console version if u only play on pc. Or on console get pc version

half beacon
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If you bought GamePass on Console, then that's why you can't download anything. If that's the case, talk to Xbox support and see if they can help you move to a PC gamepass sub.

clever lichen
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oh ok, well that explains it

half beacon
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At this point, there is nothing anyone here can do for you as this comes down to the subscription which YOU paid for.

Talk to Xbox support, see if they can help convert you to the PC sub and then you can use it.

clever lichen
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alr thx