Need help with black screen of death

[carmine sail]

Please state the following clearly if you are seeking support:

1. What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
2. What troubleshooting have you tried? Please list everything you have attempted.
3. Have you researched your issue on the internet? If so, what results have you seen and tried?
4. If no to 2 and/or 3, please start there.

If you do not provide answers to all of these questions, you are not likely to receive a response.

[long zealot]

so your xbox turn on but just shows a black screen?

[tepid dew]

Have you tried a new hdmi cable.

If all your getting is black screen

[tepid dew]

Put a photo so ppl can help better

If don’t have image perms use like Imgur

[ember frost]

By troubleshooting screen, do you mean this one? https://compass-ssl.xboxlive.com/assets/e4/cd/e4cd75ca-dbae-49c6-bec3-8d30ffba8282.png?n=MSXC-One-slim-safescreenL-16x9-794x447-01.png

Try the offline system update.