#Error when adding receivers to my account

1 messages · Page 1 of 1 (latest)

sonic epoch
#

I'm trying to add multiple feed_ids to my account as I didn't created it before. But, trying to do this, I got errors and I can't add them to my account. Could you help me please ?

boreal pewter
#

Have the feeders been up more then 24 hours? Are you on the same network as the feeders or trying to do it via UUID? What are the errors?

sonic epoch
#

I have tried with short id and UUID and it outputs "Unable to associate this feeder with your account." The two devices are remote from my current location. I tried through a VPN to one of the remote locations to add one of these (the "local" one) but without success.

knotty gust
sonic epoch
#

is this the short or long uid specified in the file?