OTG Has massive potential, new players joining all the time. But they do not always have the best experience, Often solo queueing and find themselves up against very talented and experienced trios.
I realise that it is very competitive for those at the top of the game, stats are important, farming pays. But the bigger picture is having more people in the game, to open up more opportunities in the long term.
So a suggestion to have some time set aside to solo q, Join in with the new players and give them some guidance and tips.
This could be done on an individual level, whenever you get the chance, or it could be an organised discord event. Play with the new players, get them to join discord and grow the community. It could even be incentivised with new discord roles and maybe some cool prizes. If the team thought it was a good idea.