Cannot sign-in to instance | Twenty | Page 1

calm hawk Sep 4, 2025, 3:23 PM

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Hello, we've been using our instance without issue for the past few weeks but now I am getting an unkown error when signing in

Attached is a demo of the error and the error from the server container

visual juniper Sep 4, 2025, 4:25 PM

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Hello @calm hawk what twenty version are you using ?

calm hawk Sep 4, 2025, 4:26 PM

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I believe we are still using tag 1.1.0

visual juniper Sep 4, 2025, 4:27 PM

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Have guys upgraded your instance lately ?

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If you haven't touched to your twenty installed version might come from your integration rather than the app itself

calm hawk Sep 4, 2025, 4:28 PM

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I was about to but yeah this was been stock since I deployed

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Is there somewhere to see more verbose logs to find the issue

visual juniper Sep 4, 2025, 4:28 PM

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Could you please exact TAG value in your .env ?

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You might be consuming latest

calm hawk Sep 4, 2025, 4:31 PM

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visual juniper Sep 4, 2025, 4:32 PM

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Deleted the first screenshot as it contained your instance server url just in case

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It should not be an issue

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Could you please have a look to your twenty admin panel ? any degraded service ?

calm hawk Sep 4, 2025, 4:33 PM

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I cant login as its my own account its erroring out of

visual juniper Sep 4, 2025, 4:34 PM

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Please look for any network tab request conntaining an error

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As we use graphql even a 200 response can contain an error

calm hawk Sep 4, 2025, 5:42 PM

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I didnt see any errors but i did figure out the issue

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I redeployed the stack and was able to get an error and it was that my client secret for Azure has expired

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so its working again now vibecatrgb

#Cannot sign-in to instance