Unable to purchase game

[soft goblet]

I tried to get the game and Google play doesn't allow me to do so, I have a Xiaomi 11T
Idk if this is a known issue

[green turtle]

Hi, I will report this. In the meantime can I ask you to check:

• you have cleared your Play Store cache
• if you're using a VPN, try turning it off
• ensure you google account is verified
• you're over 16!
  (all of this is info Google has asked for in order for them to assist us in assisting you)

[soft goblet]

I already tried to clean the cache
I don't have a VPN
Idk what do mean with being verified

[soft goblet]

I sent a ticket to google play support and after trying a few things they told me this
"I understand, however, keep in mind that Google is only a paid platform.
It is still the application developer who is in charge of your application.
Please let them know that you have already contacted us and we have referred you to them."

[green turtle]

By verified I mean confirming your account: https://support.google.com/accounts/answer/63950?hl=en
You will also need to verify your age by uploading your ID or using their special selfie software
https://support.google.com/accounts/answer/10071085?hl=en

This is the link on web https://myaccount.google.com/interstitials/birthday?flow=age_verification&htyc=true&continue=https://myaccount.google.com/age-verification?p%3D15%26sjid%3D3441161357831514059-EU%26visit_id%3D638633875913303129-2200245881%26p%3Dverify_age%26rd%3D1

Can you also confirm your location please?

[soft goblet]

Ok

Now I verified my age and I can buy the game

Ty for helping:)