#Google Play sync issue

1 messages · Page 1 of 1 (latest)

fair mulch
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While playing on the subway, I think I may have accidentally killed the app while it was trying to sync.
After restoring, my collection (including unlocks) is intact, but my deck stakes have reset!
Save file sync issue?
I think it may also have lost the name of the save file?

verbal zodiac
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Thanks for reporting; we have seen some sync issues and I'll get this reported because it's unusual for stakes to reset but not collection!

fair mulch
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There is probably no hope of recovery... At least I didn't lose too much

fair mulch
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Update: it happened again lol

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I accidentally "minimized" the app during the cloud sync

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When I opened it up again, it forgot all my stake progress

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Still remembers the collection though

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It also forgot the name I set

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See here

verbal zodiac
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thank you for reporting, I'll add this to the log.

fair mulch
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it's a little frustrating that i can't reproduce this reliably though

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i think it has something to do with the app getting killed during sync, but just minimizing it isn't always enough

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maybe low power mode makes it more likely that the OS kills the app completely...?