#Issues with iOS cloud saves

1 messages · Page 1 of 1 (latest)

green orbit
#

I started on my phone and then played on my iPad. When I went back to my phone the next day none of the unlocks from my iPad were there. Went back to my iPad and the cloud sync erased them.

still kayak
#

Thanks for reporting and sorry to hear this. Can I check if you had two runs going simultaneously, one on each device?

green orbit
#

No, but when I went back to my phone there was an in progress run from before.

So, perhaps the in progress game on the phone prevented the cloud update from coming across in someway.

still kayak
#

I think that is probably the case. We don't recommend having an in progress run on two devices at the same time, one will overwrite the other

zinc merlin
#

Does anyone know if I star playing on my iPhone I can continue playing on my iPad the same run?

still kayak
#

@zinc merlin - no, runs are saved locally, and progress transfers. So If you start a run on iPhone and move to iPad you will start a new run on the iPad, and you could overwrite your progress on iPhone i.e. any Jokers unlocked. We don't recommend simultaneous runs

languid geyser
#

So if we want to play on a different device you’d recommend us finishing the current run? I jump between devices a bunch so that’s somewhat inconvenient :/ for example if I’m playing on iPad and need to leave home I can’t continue on my phone, or even end the run early since there’s no option.

is there any plan to change that?

still kayak
#

I can't confirm if there's any plan to change that or that's even doable, if that's just the way Apple syncing works. I'll make sure it's logged as feedback.

languid geyser
#

Thanks, I don’t think I’ve had this issue with other games like Splay the Spire that are cross platform on iOS/ipad

hallow sparrow
#

I am having the same issue – my phone and ipad saves are fully decoupled at this point. Not sure if there's some way to merge them back together

polar shard
#

Was this resolved?