#Arcana cards disappeared iOS

1 messages · Page 1 of 1 (latest)

elfin sail
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Alarm went off when choosing 2 of 5 arcana cards, I think I chose one already, notification came in a banner, pulled down notification and selected stop, game crashed and when I reloaded, all arcana cards disappeared and I couldn’t get out of the screen to continue the run so I just started a new run.

iPhone 8 Plus, iOS 16.7.2

grim wraith
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did you have a double tag?

elfin sail
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Yes, forgot to mention I think this was the second of the two

quartz mantle
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Thank you for reporting. We're aware that alarms going off can crash the game and we have a fix coming for this.

grim wraith
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that's not the only problem here

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if they'd intentionally close the game in this situation they'd also be soft locked

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this situation being: any booster pack opening that was gained from a double tag

quartz mantle
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I'm not sure I understand how the double tag comes into it? Can you explain for me please? I ask because the alarm going off is a known issue and reading this made me feel like the tag situation was incidental.

grim wraith
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The booster pack coming from a double tag is causing the soft lock somehow. When reloading the game, the game doesn't give you the booster pack options you're supposed to get (in this case 5 arcana cards you can choose from) and it won't let you skip. the only way out of this situation is to start a new run

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if the game would have been exited (intentionally or cos of a crash) during a regular booster pack tag that didn't come from a double tag, they would have been able to progress like normal

quartz mantle
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Aha I see. Thank you so much, it's late and I'm not as much as a Balatro pro as you lot 😄 I will get this added, much appreciated!

grim wraith
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thank you!

obsidian verge
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Just a heads up, this issue happens with Celestial packs as well

elfin sail
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Thx for explaining @grim wraith you described the problem well