#App not available on OnePlus Nord 4
1 messages · Page 1 of 1 (latest)
Hi, thanks for reporting this. I will get this logged with the team
Can I ask you in the meantime to try clearing your Play Store cache and seeing that works at all?
can confirm no changes
thanks, I'll let the team know for them to investigate.
Hi @polar quest can I check to see if it's shown up yet?
Hmm - your initial screenshot says 'This phone isn't compatible' and this one says 'This app isn't available'. This second screenshot comes up for other reasons than the device.
Can I check what location you are in and if you have verified your age on your Google Account?
UK and I don't believe I've verified my age
also yeah it's inexplicably changed the error message for whatever reason
Okay if you can verify your age, that could be causing it: you need to be 18+ and for some users if they hadn't verified that they're over 18 it wouldn't allow them to get the app
Some content and services are subject to age verification. To access age-restricted content or services, we may ask to confirm your age with a valid government ID, or a valid credit card.
That did work, so thank you
But can I ask why it's rated 18 on Google Play?
"prominent gambling imagery"