#App not available on OnePlus Nord 4

1 messages · Page 1 of 1 (latest)

polar quest
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Title says it all I suppose, not able to get the game

distant kayak
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Hi, thanks for reporting this. I will get this logged with the team

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Can I ask you in the meantime to try clearing your Play Store cache and seeing that works at all?

distant kayak
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thanks, I'll let the team know for them to investigate.

distant kayak
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Hi @polar quest can I check to see if it's shown up yet?

distant kayak
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Hmm - your initial screenshot says 'This phone isn't compatible' and this one says 'This app isn't available'. This second screenshot comes up for other reasons than the device.
Can I check what location you are in and if you have verified your age on your Google Account?

polar quest
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also yeah it's inexplicably changed the error message for whatever reason

distant kayak
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Okay if you can verify your age, that could be causing it: you need to be 18+ and for some users if they hadn't verified that they're over 18 it wouldn't allow them to get the app

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polar quest
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But can I ask why it's rated 18 on Google Play?

distant kayak
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"prominent gambling imagery"