#429 ERROR TOO

1 messages · Page 1 of 1 (latest)

crimson grotto
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Hi there.

We're receiving a lot of 429 errors in many of our projects used from VAPI where concurrence does not exceeds 10 concurrent streaming connections (STT) in worst cases.

Project ID: 4f880899-7ec5-4193-b12b-96277907d007

Example snapshot attached.

We're changing our provider to Azure.

This happens even in projects (93050597-e201-4cd6-88b1-eb32e166eed5) where only one concurrent connection is made (attached screenshot 2).

Please help.

clear waveBOT
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Thanks for asking your question. Please be sure to reply with as much detail as possible so the community can assist you efficiently.
-# If you haven't done so, ensure your Discord and Github profiles are linked to Deepgram so you can earn points to redeem on cool stuff just by being active!

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It looks like we're missing some important information to help debug your issue. Would you mind providing us with the following details in a reply?

  • The programming language you are working in (e.g. JavaScript, Python).
crimson grotto
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This is invoked from VAPI (www.vapi.ai) agent platform, I don't know what programming language they are using...

fading crag
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This is correct, you're running 8+ projects
dad9b7b0-8d20-42da-8845-62902d48e687 is one of your others.

If you're interested in higher concurrency levels please reach out to [email protected]

clear waveBOT
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Hey there @crimson grotto~! Did you forget about this thread? Let us know if you still need help!

crimson grotto
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Its not correct, even joining all projects requests we hardly could be reaching even 25 concurrent connections. Anyway whats the problem about having a project for each one of our customers?

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We're not noticing failures cause we're switching to Azure but I think this is not a right strategy for Deepgram

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Only one project is using Deepgram for our agents, about 578 listen requests in a day, less than 50 requests AT HOUR.

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Well, this is what still happens in a development project ( 93050597-e201-4cd6-88b1-eb32e166eed5 ) , only 5 requests in a day and 429 responses present...