while if i use the service directly by the web page the same word is peerfectly reported
#if i use the service by api some words are reported wrong from audio as you can see
runic ocean
oak garnetBOT
Hey there! This channel allows you to ask Kapa.ai for assistance. But it looks like you haven't connected your Discord profile to your Deepgram account yet. You can do so at https://community.deepgram.com - by doing so, you'll be able to ask questions in #1115960287183511643 if you need human assistance!
whole bearBOT
Hi @runic ocean. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
This is a known issue with Deepgram's speech recognition service. There can sometimes be differences in transcription results between using the API and the web interface (playground) for the same audio input.
There are a few potential reasons for this:
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Different models or versions may be used between the API and playground. As mentioned in this discussion (https://github.com/orgs/deepgram/discussions/238), even with the same audio and parameters, different requests can produce slightly different results.
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The API request may be using different parameters than the playground. For example, as noted in another discussion (https://github.com/orgs/deepgram/discussions/178), if the language parameter is not set correctly in the API call, it could default to English and produce very different results.
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There can be inherent non-determinism in GPU-based inference, as explained in the Deepgram Help Center (https://deepgram.gitbook.io/help-center/faq/why-do-i-sometimes-get-different-results-with-the-same-audio#identical-inputs). This can lead to slight variations in results, especially for lower quality audio or audio with background noise.
To troubleshoot this issue:
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Double-check that you're using the same model and parameters in your API call as in the playground.
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Ensure you're setting the correct language parameter in your API request.
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If possible, try running the API request multiple times to see if the results are consistently different from the playground.
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If the issue persists, you may want to contact Deepgram support with specific examples, including the request IDs from both the API and playground attempts, so they can investigate further.