#Speaker alignment with STT + Twilio

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flat snow
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Working with STT and twilio I have everything working, but one major problem. In twilio I can align my users to the "track" because I know inbound/outbound and phone numbers. Using multichannel or diarization it's not clear how i map the speakers back to my own users. Surely i'm not the first person to run into this.

tardy raptorBOT
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flat snow