#Any idea why Deepgram is receiving audio bytes, but not sending a response?

1 messages · Page 1 of 1 (latest)

ocean sand
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I added a picture of the network log that shows the audio data being sent to Deepgram, and also a picture of the code I'm using to connect.

This code seems to work fine when I have a US based client (Deepgram returns transcripts), but if the client is overseas (ie. I've tried it using a VPN and also had someone in Singapore test it on 4 different devices), Deepgram doesn't return anything.

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sweet lilyBOT
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Thanks for asking your question. Please be sure to reply with as much detail as possible so we can assist you efficiently. Such as:

  • Provide the request_id if you've a question about a transcription response.
  • The options you used or the api.deepgram.com URL you sent your request to, including parameters.
  • Any code snippets you can include.
  • Any audio you can include, or if you can't share it here please email it to us at [email protected] and provide a link to this thread.
ocean sand
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Here's the request ID for the request in the network log picture: bf142ae0-337a-47f1-8b21-b4edebc1b796

mortal wren
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Is your overseas client using the AWS ap-south-1 region, or using the ISP Tata by chance?