#Deepgram On-Prem
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Thanks for asking your question. Please be sure to reply with as much detail as possible so we can assist you efficiently. Such as:
- Provide the
request_idif you've a question about a transcription response. - The options you used or the api.deepgram.com URL you sent your request to, including parameters.
- Any code snippets you can include.
- Any audio you can include, or if you can't share it here please email it to us at [email protected] and provide a link to this thread.
Self-hosting Deepgram can help isolate your deployment and ensure your specific traffic spikes are well served.
We are currently making significant improvements to our architecture so these response time issues on our hosted API should be improved over time, but you may still be interested in self-hosting. It requires an Enterprise contract - if you’re interested, send an email to [email protected], and we can have a discussion about getting you access!