no close frame received or sent

[proper oak]

I am using websocket api implementation to transcribe audio. The streaming isoften failing with 'Error' no close frame received or sent

[winged pier]

Thanks for asking your question. Please be sure to reply with as much detail as possible so we can assist you efficiently. Such as:

• Provide the request_id if you've a question about a transcription response.
• The options you used or the api.deepgram.com URL you sent your request to, including parameters.
• Any code snippets you can include.
• Any audio you can include, or if you can't share it here please email it to us at [email protected] and provide a link to this thread.

[spare comet]

are you using one of the SDKs? if you so, can you provide what the error or exception is printing?

[proper oak]

Hello David, thanks for the response. No I am not using sdks, but connectiing using api and websocket client "wss://api.deepgram.com/v1/listen"

sending bytes as chunks also have an aync function to set KeepAlive

my reference was https://github.com/deepgram-devs/deepgram-twilio-streaming-python/blob/master/twilio.py

[proper oak]

Also the exception type is Exception type: ConnectionClosedError

[spare comet]

Usually when you get that error and you are using keepalives, the audio stream encoding doesnt match what you supplied on the query parameters.

Outside of that, it's hard to say since you are using your own implementation and I have very little to go on.

[proper oak]

basically i am able to sent and retreive the for a few seconds during a call and the connection is lost after a few seconds. This happens like 40% of the time.

[spare comet]

unless you are sending an empty byte as a message (which singles to the server you are closing the connection), the keepalive should hold the connection open