Cinnamoroll Wallpaper and Flooring

[signal portal]

We've had several folks now mention that Cinnamoroll Wallpaper and Flooring was appearing in their shops despite not having reached the proper unlock point in the game, nor having traded with anyone with a hacked/exploited account.

We're investigating if the locking/unlocking mechanism is working properly, and would greatly appreciate support codes from folks who've encountered this issue.

Again PLEASE ENSURE:

1. You haven't reached the high level Cinnamoroll visitors yet || ||
2. You haven't compromised your account with any mod / hack / exploit software
3. You haven't traded or been gifted these items by anyone who modded / hacked / exploited the game

NOTE: You will not be banned for having inaccessible items; we only ban folks who are knowingly trading them.

[scenic pagoda]

hello

the floor is appeared in my shop today

sorry i dont know if thats uncommon

[cosmic horizon]

Floor and wall shouldn’t be in game 🙂

[scenic pagoda]

i already report here like the mods tell me

[scenic pagoda]

so what u want me to do? i dont understand

[cosmic horizon]

Let me tag you in the other thread they want support codes and a picture to look into it 🩷

[scenic pagoda]

i also close my shop already

i really dont know anything

😭

[cosmic horizon]

They only want support codes to investigate why it’s happening! They’ve said no one will be banned or in trouble etc! They just need to investigate it 🫶

[toxic hemlock]

Flooring in my store today.
Logs sent: code Q6Z5RB

[ocean lake]

if you were gifted them or purchased them then that’s why they appeared in the store. I think they’re looking into reports of the items appearing in shops without people having previously received them?

[lament sinew]

Sorry, I’m such an idiot. Will delete my mess.

[ocean lake]

you’re good 🫶 it’s a lot of stuff to read and take in — it’s a complex issue!

@native elk I think you’d said this happened to you?

[cedar lark]

Hi! I flew to someone’s island a few days ago and they had the flooring in their store and I bought it. I didn’t know this was not allowed and I am assuming they didn’t know either because it wasn’t mentioned.

Happy for this to be removed from my account. Should I log a ticket for this instance?

[ocean lake]

I don't know if there's a way to remove it but it couldn't hurt to send your logs, I suppose? Most folks who bought the items early have recycled them at the

[cedar lark]

Ah! Recycling is a good idea. I’ll do that 😊

[ocean lake]

it'll still have it marked as "acquired" in your game so it'll still show up in your shop, but maybe if you send your logs they can remove that too? 🤞

[scenic hill]

hi I visited someone’s island who had Cinnamoroll Flooring in their shop and bought some. To my knowledge they did not hack/mod/exploit their game! Log Code: 3JJ2JM

[cedar lark]

Hello! Support log: 392ZPJ
the cinna flooring showed up today in my shop. I’ve recycled the other flooring that I bought. Just wanted to log it for reference. Thank you!

[toxic hemlock]

@signal portal I have Cinna wallpaper in my shop today .

Log code : Q5B58K

[zenith epoch]

Hello, i dont play everyday but i remember i’ve been gifted one before and also purchased more from shops.. now the items have been appearing on my island omg🥲 - Q8Y282

[cedar lark]

@signal portal hi Chelsea! Just curious if we are still allowed to trade with folks who have the Cinna items in their shops, but not purchase them? I ask because I have flooring today, and I am seeing others say they aren’t going to open their shops for trading because of having the items too. I love trading and getting friendship beads. Are we still able to do so as long as we tell people not to purchase?

[signal portal]

We’d like to try and prevent people from unknowingly acquiring them and then spreading the items. We don’t allow folks to post open shops if they have the items and if you’re doing a trade you’d need to prevent folks from going into My Mel’s

[drifting cave]

my island has the same lamp in my shop too, but I didnt check until after I went to another person's shop who also had it (i had just opened the game and didn't check my shop first), but they didn't exploit or anything and got it without anyone giving it to them/buying it elsewhere
the code the game gave me for a ticket was: QXJWR7

[somber swan]

I was adviced to close up shop today because I had Cinna items at the store, I'm rather new to this so I want some help if possible.

As far as I know I didn't get any items from or due to hacks. I'm not that type of player.

I only got them from stores of my own and friends. So it would be a shame to find out they were achieved in a non rightful way.
Hopefully I wont be in trouble. 😢

Given support ticket is 3RJ959

[drifting cave]

Hi quick question! is the cinnamoroll night light still not meant to be released on PC yet or did it come with the recent update? My 2nd save's shop has one and I haven't gone to visit anyone and shop yet

[neon yew]

It's not supposed to be available yet. Please post a support code for it if you can!

[drifting cave]

ope shoot i like just closed the save lemme get that-

3DJX4Y

[fathom sable]

Hi! Today is the first time I’ve learned that Cinnamoroll flooring was not supposed to be available in my shop, and I think I might have gifted one to someone. I don’t remember who it was. I’m so sorry! I will recycle what I have so I don’t accidentally give one to anyone else. It was in my shop a while ago. I wish I could remember the dates any of this happened to make it easier to investigate. My support code is Q6Z7ZE

[somber swan]

So technically June 12th passed. Does this mean these items are now available/legal or not?

[neon yew]

The first five and now the next 3 (night light, rug, and sign) are.
The rest are not.

[cedar lark]

Hello! 🙂
Is this going to be patched before August or do we have to wait for them to become available? I ask because it’s definitely impacting trading/hosting.

I seem to have flooring like every other day 😅