#How to keep old express images in original format? ie without loosing formatting.

6 messages · Page 1 of 1 (latest)

deep stone
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I opened an image imported from the old express. See first picture in orange and yellow etc. It said it would now transfer it to a folder called originals but I lost the formatting. See second picture. Why has all the orange gone? Not good 😦 #nothappy

twilit dove
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I'm sorry about this @deep stone , I'll raise this with the team to see if they have any suggestions.

deep stone
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Here is another example. In the old version it was a video. In the new it’s just an image. The loss of years of video making is incredibly disappointing. Why not improve on the functionality of the old version rather than take away so many options we were all using before. Even the things that have been included are clunky and takes more steps to achieve what worked fine in the old version.

twilit dove
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Hey @deep stone , the old version was built on older technology which did not allow for the range of features the new one offers. I'm sorry about the loss of animation when files are migrated - but with the new app the choice and capability of video and animation is much improved.

deep stone
gentle falcon
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Hello @deep stone! I don't think you can yet on the new app. Another user brought it up during the Q&A call earlier, too. I didn't know the feature existed on the old app until now!