#Cannot purchase credits

1 messages · Page 1 of 1 (latest)

tropic dove
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Tried to purchase credits but I’m not getting charged or top’d up. Tried to call my bank earlier and they said there’s no purchase history happening on their end. No errors. Help?

kindred shellBOT
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I'm an AI assistant - my answers may be incorrect and I cannot see screenshots. Please verify information with the OpenRouter docs.

For billing and credit purchase issues, you need to contact OpenRouter support directly. Please email [email protected] with details of your issue. Billing concerns are not handled on Discord.

If you have additional details (such as your OpenRouter account email, attempted purchase method, or timestamps), include those in your email to support for faster resolution.

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