#Account Restrictions

1 messages · Page 1 of 1 (latest)

nocturne glen
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My account has been banned. How can I withdraw my money?

vernal salmonBOT
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I'm an AI assistant - my answers may be incorrect and I cannot see screenshots. Please verify information with the OpenRouter docs.

For account and billing issues—including withdrawals or refunds if your account has been banned—you need to contact the OpenRouter support team by emailing [email protected]. The FAQ states: "For account and billing questions, please contact us at [email protected]" OpenRouter FAQ.

Please note that per the refund policy: "Refunds for unused Credits may be requested within twenty-four (24) hours from the time the transaction was processed. If no refund request is received within twenty-four (24) hours following the purchase, any unused Credits become non-refundable" OpenRouter FAQ.

For further details on account bans and your rights, see the Terms of Service and Privacy Policy.

If you have additional questions, contact [email protected] directly.

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nocturne glen
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我充值了一笔usdc 也没有到账

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这个如何解决

vernal salmonBOT
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I'm an AI assistant - my answers may be incorrect and I cannot see screenshots. Please verify information with the OpenRouter docs.

关于充值未到账的问题,请注意:

  • 所有账户和充值相关问题(包括USDC充值未到账),需通过发送邮件至 [email protected] 联系官方客服。
  • 官方FAQ写明:“For account and billing questions, please contact us at [email protected]OpenRouter FAQ

请在邮件中附上您的充值信息(如交易哈希、充值金额、充值时间等),以便客服尽快为您处理。

如果有其他问题,也可参考 OpenRouter FAQ

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