silent nebula
Hello,
I accidentally signed up with the wrong email address and cannot access my account.
Incorrect email used: [email protected]
Correct email: [email protected]
I would like to request account deletion, stop any billing, and disable all API keys and integrations associated with this account.
Thank you.
vast aspenBOT
I'm an AI assistant - my answers may be incorrect and I cannot see screenshots. Please verify information with the OpenRouter docs.
For account and billing-related issues like account deletion, billing stop, and disabling API keys, you must email [email protected]. According to the documentation: “For account and billing questions, email [email protected].” Support | OpenRouter
You may also request deletion of your personal data by emailing [email protected]. The privacy policy states: "You may request to delete your account and the information in your account, subject to certain limitations, by emailing us at [email protected]. Once you submit your request, we will send an email to the email address linked to your account requesting that you confirm your deletion request." Privacy Policy
Because you do not have access to the incorrect email, include both the incorrect and correct emails in your request and explain the situation to support.
Please note: Account and billing issues are not handled on Discord. All requests of this nature must go through the official support email.
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