#Loaded funds and they are gone
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I'm an AI assistant - my answers may be incorrect and I cannot see screenshots. Please verify information with the OpenRouter docs.
To help you with your missing credits, please provide:
- The exact payment method you used (crypto, card, etc.)
- Any transaction or charge IDs you have
- When you noticed the credits were missing (approximate time)
If you paid using Stripe, "sometimes there is an issue with the Stripe integration and credits can get delayed in showing up on your account. Please allow up to one hour. If your credits still have not appeared after an hour, contact us on Discord and we will look into it. If you paid using crypto, please reach out to us on Discord and we will look into it." OpenRouter FAQ
For account or billing issues like this, please email [email protected] with your details. We do not handle billing issues on Discord.
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