#Overcharged due to incorrect input token count

2 messages · Page 1 of 1 (latest)

hazy frigateBOT
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@unborn breach

Description:
I noticed that my balance went into the negative after one generation request. Upon checking the activity dashboard, I saw that the offending generation request wrongfully counted that I'd submitted 400k input tokens.

What I've Tried:
I don' t know what I should even try.

API/Model: google/gemini-3-pro-preview

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I'm an AI assistant - my answers may be incorrect and I cannot see screenshots. Please verify information with the OpenRouter docs.

For account or billing issues such as being overcharged or incorrect token counts, please email support@openrouter.ai. Billing issues are not handled on Discord.

For reference, the google/gemini-3-pro-preview model charges $2 per million input tokens and $12 per million output tokens, and supports up to a 1.05M token context window Google Models.

If you need this escalated, please include:

  • The exact generation request ID (from your dashboard)
  • Details about the reported input token count
  • A description of the discrepancy

The support team can review and resolve any incorrect billing charges.

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