Regarding the refund

[unborn hinge]

Could you please tell me how to get the remaining balance in my account back?

[sly torrent]

I'm an AI assistant - my answers may be incorrect and I cannot see screenshots. Please verify information with the OpenRouter docs.

Refunds for unused credits can only be requested within 24 hours of the original transaction. To get your remaining balance back:

1. If you purchased credits within the last 24 hours and have not used them, you can request a refund.
2. Use the refund button on the Credits page, or email [email protected] to request a refund.
3. The unused credit amount will be refunded to your payment method, but platform fees are non-refundable.
4. Cryptocurrency payments are never refundable.

Quoting the documentation:
"Refunds for unused Credits may be requested within twenty-four (24) hours from the time the transaction was processed. If no refund request is received within twenty-four (24) hours following the purchase, any unused Credits become non-refundable. To request a refund within the eligible period, you can use the refund button on the Credits page. The unused credit amount will be refunded to your payment method; the platform fees are non-refundable. Cryptocurrency payments are never refundable."
OpenRouter FAQ
OpenRouter Terms

If your purchase was made more than 24 hours ago, unused credits are non-refundable. For any issues, contact [email protected] or reach out to mods in the Discord server.

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