queen tundraBOT
You can request a refund for unused credits within 24 hours of purchase. Since your purchase was on August 1, please email [email protected] as soon as possible to initiate the refund. The unused credit amount will be refunded to your card; platform fees are non-refundable. Cryptocurrency payments are not refundable OpenRouter Terms.
Have you used OpenRouter credits before or is this your first time?
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hidden sigil
It is my first time. And I can't seem to email [email protected] as it says there are no matches.
queen tundraBOT
If emailing [email protected] doesn't work, try contacting the admin of this Discord server or the official support team here for help with your refund request. Make sure to provide your purchase details.
Have you checked if any alternative support channels or forms are available on the OpenRouter website?
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hushed pond
What do you mean no matches for that email?
you can just send us an email to [email protected]