Hey yall! Trying to purchase credits for my company using a Divvy card but it gets declined each time. No error message on our end. Help?
#Divvy Card Getting Declined
normal echo
ember yarrowBOT
If your Divvy card is being declined when purchasing credits, please check with your company's Divvy admin or your finance team to ensure the card has sufficient funds, the purchase is authorized, and no spending limits or restrictions are blocking the transaction. If everything seems fine on your end, contacting the Discord admin or support team for assistance is recommended.
Are you purchasing credits for a new account or an existing one?
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There is a spending limit of $25 / month on the card, because we are buying less than that / month
ember yarrowBOT
If your Divvy card has a $25/month spending limit and you're trying to purchase credits below that amount but still facing declines, verify with your Divvy admin that no additional restrictions or blocks apply. Also, ensure the card is active and authorized for online payments. If the issue persists without error messages, contacting your Discord admin or support team is recommended for further investigation.
Are you purchasing credits for a new project or ongoing usage?
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normal echo
how do I chat with someone from OpenRouter? Divvy says all clear
ember yarrowBOT
If Divvy shows all clear but your payment is still declined, please reach out to the OpenRouter Discord admin or support team for help with your account and payment issues. They can assist with any backend or billing problems.
Would you like help with anything else related to using OpenRouter?
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