#Double Charge for Deposit

2 messages · Page 1 of 1 (latest)

bronze rover Mar 12, 2025, 11:26 PM

Hello OpenRouter team, I recently deposited 20 USD on openrouter.ai, but I was charged twice on my card for the same amount. My bank statement (attached) shows two separate charges of -19.81€ each. Could you please look into this and refund the second charge back to the same card? Thank you for your help! @ivory aspen

ivory aspen Mar 12, 2025, 11:40 PM

Hey @bronze rover can you email me at [email protected] - can absolutely look into this