Credits not adding up(for a certain purchase) | OpenRouter | Page 1

civic laurel Nov 5, 2024, 7:42 PM

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So I purchased about 6 dollars of credits more than an hour ago, and the credits didn’t add up to my account. And yet when I purchased again just now,it worked fine.

Will the credits add up on their own if I wait, or did I just lose money for nothing 😐 Anywhere I can contact to solve this issue?

tall maple Nov 5, 2024, 7:51 PM

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Just saw your email on support, will reply there

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Sorry about the frustration!

tall maple Nov 5, 2024, 8:16 PM

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@civic laurel I think the credits arrived about an hour late

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likely due to a hiccup in the payment network

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(the retry took an hour)

pseudo raptor Nov 10, 2024, 8:24 AM

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i still same my credit still 0, for Receipt #1113-7113 cc @tall maple

wet heart Nov 10, 2024, 5:21 PM

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same just happened to me

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sent them an email and waiting

#Credits not adding up(for a certain purchase)