#Frequent crashes

10 messages · Page 1 of 1 (latest)

queen pendant
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Hi, i've only started playing recently. But I seem to keep crashing every half an hour or so. I've attached a screenshot of the event viewer.
I'm running a 7600x3d + RTX 3080. Could someone help me resolve this issue?

image.png
bitter pasture
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%tag bugs

cyan berryBOT
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If you experience a crash, please create a thread in #1147608045367590984 and post your entire 'Saved' folder zipped:

Where do I find my 'Saved' folder?

Your 'Saved' folder is located here:
%localappdata%\bellwright\

How do I get to my 'Saved' folder?

  1. Open 'Run' through the Windows Start Menu and paste the above link
  2. Press 'WIN + R' on your keyboard and paste the above link
  3. Open 'File Explorer' and paste the above link into the address bar

Zipping the folder

  1. Right click on the folder named 'Saved'
  2. Select 'Send To' -> 'Compressed (zipped) folder'
    This will generate a zip file you can then upload

Uploading the zip file

  1. Drag and drop your zip file into Discord
    OR
  2. Use Discord's 'Upload a File' to upload the zip file
queen pendant
bitter pasture
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LogThreadingWindows: Error: Runnable thread RHIThread crashed.
FD3D12StateCache::SetShaderResourceView()

2 logs total, A GPU/Rendering thread crash.

From some other log :

OodleDataCompression: Display: Oodle: OODLE ERROR : corruption : inconsistency detected during phase 2
...
LogWindows: Error: appError called: Fatal error: [File:F:\UnrealEngine-Bellwright\Engine\Source\Runtime\PakFile\Private\IPlatformFilePak.cpp] [Line: 4758]
Retry was NOT sucessful.

Which is either caused by corrupted game files or by CPU or memory subsystem being unstable. Verify game files in Steam and ensure your CPU or memory run at stable voltages and clock speeds.

Another log crashed in:

LogThreadingWindows: Error: Runnable thread Foreground Worker #1 crashed.
UTexture2D::GetSizeX()

If i had to guess it's related to the aforementioned.

queen pendant
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Thanks for the help!

queen pendant
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Hi, i've completely reinstalled all drivers and checked for any other errors, but they only appear when playing this game. Is there anything else i could check to prevent this issue? Sometimes the game crashes, sometimes it completely reboots my pc.

bitter pasture
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If this is the only UE5/modern game engine game you have then the rest of your library is basically irrelevant, so it depends.

If your game keeps on crashing, keep submitting new crash logs as per the instructions above, they may or may not be the same after your attempted fixes 🫡

obtuse basin
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Another user in the mod discord, was adamant mods were doing the crashing. after looking at their logs a bit, we inquired on if they were using Frame Gen at all. They turned off FSR, and their crashing immediately stopped. Could be similar here, maybe?.

We also were crashing on FSR, and swapped to TSR. Hvnt tried FSR again since they did some changes to it back at the end of nov, but yeah.

queen pendant
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Hi, I managed to play a while before running into 2 crashes within 15 minutes. I had to split the zip files otherwise discord won't allow me to share it.
I will try to fiddle a bit more with the ingame settings to see if it helps

📎 Save1.zip 📎 Save2.zip 📎 Save3.zip