#Uninstall fails

3 messages · Page 1 of 1 (latest)

civic beacon
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When trying to uninstall in windows 11 (gpt4 3.1) the uninstall just dies. How do I do this manually?

median stumpBOT
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Hi @civic beacon. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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I'm sorry, but the knowledge sources do not contain explicit instructions for manually uninstalling GPT4All on Windows 11 if the uninstaller fails. However, based on related information, GPT4All stores its configuration files in the following directory:

%APPDATA%\nomic.ai\

You can manually remove user data by deleting this folder. For the application itself, you would typically:

  1. Delete the GPT4All installation directory (usually in C:\Program Files\GPT4All or wherever you installed it).
  2. Remove the %APPDATA%\nomic.ai\ folder to clear user settings and cached data.

Please note, this does not remove registry entries or shortcuts that may have been created, but it will remove the application and its data from your system. If you need to clean up shortcuts or registry entries, you may need to do so manually via Windows settings or a third-party uninstaller tool.

If you need more detailed steps or run into issues, please let me know.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: