URGENT HELP NEEDED: Account Compromised & Fraudulent Charges
Hi @support team, I am posting here for urgent visibility. I have already sent a detailed report to [email protected].
My account has been fully compromised. An attacker has:
- Exhausted all my Pro "Premium Fast Requests".
- Enabled Usage-Based Pricing without my consent.
- Generated fraudulent charges by making rapid calls to
claude-4-opus-thinking. - Locked me out of my account – I cannot change my password or enable MFA.
Request for Immediate Action:
- Please freeze my account to stop any further charges.
- Please terminate all active sessions to lock out the attacker.
- Please assist with a secure account recovery process.
My account email is: [[email protected] ]
I am attaching screenshots of the fraudulent usage logs and billing page as evidence. Thank you for your immediate assistance.