#Hide Appearance / WH Looter AddOn Conflict
tacit field
TLDR: With the addon https://www.curseforge.com/wow/addons/hideappearance running along with wowhead looter, WL is not reading any appearances that have been hidden.
I believe I have figured out what is causing the problem. I use the addon HideAppearance to get rid of display bloat so I don't have to see things I don't like in the Appearance/Transmog window. I've been using it alongside wowhead looter for ages, but at some point (not sure when, as I haven't been doing mog runs for a while so haven't been looking at the wowhead pages for reference) with HA enabled and things hidden, wowhead looter is not "reading" the hidden appearances. I was doing some testing around HA 2 days ago and had it disabled for while, then only had it disabled on a few chars, then enabled it everywhere again as I determined it wasn't causing the problem I was diagnosing. This roughly tracks with seeing my appearance data disappearing, reappearing sporadically and then disappearing for everyone.
This would also explain why not ALL the appearance completion information is missing
rough prairie
@strong widget When you have a moment, can you look into this. From what I'm reading though, I don't imagine our addon can account for another hiding appearances, but you'd know better than I.
Appearances / WH Looter
Hide Appearance / WH Looter AddOn Conflict
tacit field
I've logged into all 58 chars that I was having a problem with, with HA disabled. The missing completion has been fully restored. I then logged in to one char with HA enabled, logged out fully, let WL update and now the hidden appearances are no longer showing as completed on the char that I did this with.
I have underlined where her data has now disappeared after logging in with both WL and HA enabled.
tacit field
Ketho's response to my ticket for HA, if he hasn't already been in contact with you guys.
"The issue is actually is on our end, we prehook the C_TransmogCollection.GetCategoryAppearances API to filter out the hidden appearances which is pretty invasive. I might need a better solution like posthooking it and then make it update the Blizzard Wardrobe again."
rough prairie
Interestingly enough, our development team has already determined there's nothing we can do about this... because of the exact reason the HA author mentioned. We gather the data in-game, they're preventing that data from being populated in-game before you're loading it. Hopefully they can make a change that helps you out on this, but from our side, you'll need to stop using it for us to show an accurate appearance collection.