#why are there different info pages about what the character maxmimum for api usage for v3 voices fo
1 messages · Page 1 of 1 (latest)
Short answer: the pages are talking about different things, and one of them hasn’t been updated for Eleven v3 yet.
- The Help Center’s “maximum characters” article mixes the website limit (5,000 characters per generation in the Speech Synthesis UI) with API limits for older models; it currently doesn’t list Eleven v3 specifically. That 5,000 figure applies to the web UI, not to Eleven v3 via API. (help.elevenlabs.io)
- The current developer documentation lists Eleven v3 with a 3,000‑character per‑request limit for Text‑to‑Speech when using the API. This is the authoritative cap to use for v3. (docs.cdntest.elevenlabs.io)
So the discrepancy exists because:
- the Help Center article is general/older and UI‑oriented, and 2) v3 has its own, lower API input cap documented on the model docs page. Use 3,000 characters per request for Eleven v3 TTS via API. (help.elevenlabs.io)
Sources:
What's the maximum amount of characters and text I can generate? – ElevenLabs
ElevenLabs docs | ElevenLabs Documentation
What's the maximum amount of characters and text I can generate? – ElevenLabs
why dont you inform any elevenlabs employee so evwerything is up to date?
I can’t speak to internal processes, and I don’t see any public documentation describing how employees are notified about doc inconsistencies. However, if you spot conflicting info, the official ways to get it corrected are:
- Open a ticket via the Help Center “Submit a request” form and include links/screenshots of the conflicting pages. (help.elevenlabs.io)
- Email the support team (team@elevenlabs.io) with details so it can be routed internally. (help.elevenlabs.io)
- Use the Help Center feedback/bug-report channel to flag documentation issues. (help.elevenlabs.io)
For the most up-to-date public product/API details, check:
- The API Reference (and endpoint pages you’re using). (api.elevenlabs.io)
- The official Changelog for recent changes. (elevenlabs.io)
- The Help Center’s API section and, if needed, the Discord community for developer Q&A. (help.elevenlabs.io)
If you share the exact URLs that conflict (e.g., character limits for v3 TTS), support can get them aligned. (help.elevenlabs.io)
Sources:
Submit a request – ElevenLabs
How can I contact support? – ElevenLabs
How can I submit feedback, suggestions or a bug report? – ElevenLabs
Create speech | ElevenLabs Documentation
Changelog | ElevenLabs Documentation
API – ElevenLabs
How can I contact support? – ElevenLabs
i wont do ur job