#I'm trying to link plivo number to eleven labs, however im getting the following error - domestic_a

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untold inletBOT
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AI-generated Answer for vikash0502

Short answer: ElevenLabs’ docs don’t list an error named “domestic_anchored_term_not_met,” so I can’t verify a direct fix in our documentation.

What you can do (documented paths):

  • Use the official Plivo SIP trunking guide to connect your Plivo numbers to ElevenLabs Agents. It covers inbound/outbound trunks, auth (digest or IP ACL), and the ElevenLabs SIP URI. (elevenlabs.io)
  • ElevenLabs SIP trunking is provider‑agnostic and explicitly compatible with Plivo. Follow the generic SIP trunking setup notes (number formatting, SIP endpoints, auth). (elevenlabs.io)
  • If you must keep traffic/data in India, request an India Residency account and, if you need static IP allowlisting, use the India static SIP endpoint (enterprise feature). (elevenlabs.io)
  • If SIP trunk provisioning with Indian carriers is the blocker, consider the documented India integrations:
    • Exotel WebSocket bridge (no SIP provisioning; notes on TRAI residency constraints). (elevenlabs.io)
    • Ozonetel SIP integration (India‑residency deployment per TRAI). (elevenlabs.io)
  • You can also connect non‑Twilio numbers in general via SIP trunking; this is the supported path for third‑party carriers. (help.elevenlabs.io)

If you still hit the same error after following the above, please open a ticket with our Support team and include call/trunk logs so we can review your ElevenLabs-side configuration. (help.elevenlabs.io)

Sources:
Plivo | ElevenLabs Documentation
SIP trunking | ElevenLabs Documentation
Introducing India Data Residency for Enterprises
Connect Exotel to ElevenLabs AI Voice Agents
Connect Ozonetel to ElevenLabs AI Voice Agents | India CCaaS Integration
Can I connect a non-Twilio phone to ElevenLabs Agents (formerly Conversational AI)? – ElevenLabs
How can I contact support? – ElevenLabs

vestal coyote
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below is the notice im getting from plivo
India regional requirement: If handling calls to/from India, your ElevenLabs deployment must be in India. Contact ElevenLabs sales team to set this up. Calls will fail with “Domestic Anchored Terms not met” error otherwise.