ElevenLabs uses coupon links (not manual codes). To redeem: sign in on a free plan, click the coupon link, go to Subscription, switch billing to Monthly, then click Subscribe under the specific plan the coupon targets. You’ll see confirmation at checkout if it applied. (help.elevenlabs.io)
“Invalid” typically means one of the following per the docs:
You’re not on the free plan; coupon links only work if your account is currently free. (help.elevenlabs.io)
You’re trying to use it on the wrong billing cadence or plan; ensure Monthly is selected and you choose the plan the coupon was issued for. (help.elevenlabs.io)
For first‑month coupons, if your first payment attempt failed and the invoice was voided, the coupon is consumed and will show as unusable; you’ll need Support to issue a new one. (help.elevenlabs.io)
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