#I’m getting abuse detection on a new account, I’m just trying to use the free plan normally.
1 messages · Page 1 of 1 (latest)
AI-generated Answer for faizal3102
Here’s what that message means and what you can do:
- Why it happens: ElevenLabs’ abuse system flags “unusual activity” on free-tier accounts, most commonly when more than one free account is seen from the same IP address. This can also be triggered by VPN/proxy use, shared networks (home/school/office), or mobile carriers that reuse IPs. (help.elevenlabs.io)
- What you can do:
- Use a unique IP address that hasn’t been flagged (avoid VPNs/proxies and shared networks). (help.elevenlabs.io)
- Upgrade to any paid plan; paid subscriptions aren’t subject to this free-tier abuse flag. (help.elevenlabs.io)
- Policy note: Only one free account per user and IP is allowed; multiple free accounts on the same IP will be flagged. (help.elevenlabs.io)
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