Short answer: Yes—via ElevenAgents “Tool call sounds.”
Details
Purpose: ElevenAgents can play ambient audio during tool execution to fill silence (e.g., when your agent is fetching data). Available options include Typing and Elevator Music 1–4. You can configure this per tool or at the integration level. Sounds stop automatically if the caller interrupts. (elevenlabs.io)
Behaviors: Choose when the sound plays:
With pre-speech (auto): only after the agent acknowledges the request, then runs the tool.
Always play: during every tool execution regardless of pre-speech. (elevenlabs.io)
Where it works: ElevenAgents support phone calls via integrations such as Twilio, SIP trunking, and Vonage; tool call sounds are part of the agent’s conversational experience. See telephony setup docs for connecting phone numbers. (elevenlabs.io)
What’s not documented
Continuous “background bed” under live speech throughout a call is not documented as a built‑in feature.
Custom audio uploads for tool call sounds are not documented; only the built‑in presets are listed. (elevenlabs.io)
Optional: generating your own background music
If you need bespoke music assets (e.g., for IVR or non-Agent playback), Eleven Music can generate studio‑grade tracks via API; commercial use is covered per Music Terms. Integration into Agents for automatic use as tool sounds isn’t documented. (elevenlabs.io)
If you need exact setup steps for your telephony provider (Twilio/SIP/Vonage) or where to set tool call sounds in your Agent’s dashboard, share your current integration and I’ll point to the specific page. (elevenlabs.io)
misty star
frozen jetty