#I have feedback about your "giveaway" i watched that video twice on youtube just to try and find th

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spiral mauveBOT
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AI-generated Answer for heathert_32147

Thanks for the feedback—and I’m sorry for the frustrating experience.

I can’t find any official Help Center or blog documentation describing a YouTube “secret code” giveaway or its mechanics. To make sure your feedback reaches the right team, please submit it to Support (include the video URL, the code you saw, and the time you tried to redeem it):

  • Submit feedback to Support: the Help Center directs users to contact support for feedback/suggestions. (help.elevenlabs.io)
  • Or email team@elevenlabs.io with as much detail as possible (screenshots, timestamps, etc.), as recommended in the contact article. (help.elevenlabs.io)

If you were trying to redeem a coupon:

  • Coupon links only work if you’re on the Free plan and the discount appears at checkout after selecting monthly billing. If you’re on a paid plan, Support needs to apply it. (help.elevenlabs.io)
  • In cases where a first‑month coupon was expected but didn’t apply due to a failed initial payment, the coupon may be voided; Support can review and issue a new one. (help.elevenlabs.io)
  • Discounts/promo codes are one‑time and don’t change your renewal price beyond the initial term. (help.elevenlabs.io)

If you’d like, I can relay this feedback to Support on your behalf using the details you provide (per the contact guidance). (help.elevenlabs.io)

Sources:
How can I submit feedback, suggestions or a bug report? – ElevenLabs
How can I contact support? – ElevenLabs
How do I use my coupon link? – ElevenLabs
Why did I not get the first-month off coupon? – ElevenLabs
If I subscribe at a discounted price, will it renew at the same price? – ElevenLabs
How can I contact support? – ElevenLabs

pseudo ruin
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I would like it if you would relay the message since i have already typed out most of the details here. Here is yhe info you have requested.

The video was thw masterclass on Flows and i found the giveaway here on discord. The secret code in the video is 2746 and i watched it twice between 1:10-1:20 EST and commented on the video from my youtube channel AI Explains.