#How can i add elevenlabs on whatsapp

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prisma boneBOT
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AI-generated Answer for dath0133

Short answer: connect your WhatsApp Business account to ElevenLabs Agents, assign an agent, and (optionally) add the WhatsApp “Send Message” tool for proactive messaging. Here are the exact steps and constraints from our docs:

What you can run on WhatsApp

  • Text conversations and calls; users can also send voice notes that are auto‑transcribed before reaching the agent. (elevenlabs.io)

Prerequisites in WhatsApp Manager (Meta)

  • Enable voice calls for your number; add a payment method if you want to place outbound calls; create message templates for outbound messaging and for call‑permission requests. (elevenlabs.io)

Connect WhatsApp to ElevenLabs

  • In Agents → Deploy → WhatsApp: Import account → authorize ElevenLabs → assign an agent. If you don’t assign an agent, inbound messages are ignored and inbound calls rejected (outbound calls still possible). (elevenlabs.io)

Message flows

  • Inbound: users DM your business; the agent replies until the conversation ends (by system tool or timeout). Audio DMs are transcribed and billed like Speech‑to‑Text. (elevenlabs.io)
  • Outbound: first create a WhatsApp message template, then send an outbound message via the API. (elevenlabs.io)

Call flows

  • Inbound: users call your WhatsApp number; the agent answers (you can still exchange text during the call). (elevenlabs.io)
  • Outbound: requires user permission; ElevenLabs will auto‑send a template with a call‑permission request and place the call once approved. You can schedule via the UI, API, or batch calls. Meta charges apply outside the Customer Service Window. (elevenlabs.io)

Optional: let an agent send WhatsApp messages from other channels

  • Add Integrations → WhatsApp, then Tools → “Send Message,” and instruct the agent which template, locale, and parameters to use. (elevenlabs.io)

Notes

  • Zero‑Retention Mode disables messaging handling and outbound calls. (elevenlabs.io)
  • WhatsApp support for Agents is officially live; see the announcement for an overview. (elevenlabs.io)

References

stable ocean
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How can I select my voices on whatsapp audio messages?