#you are blocking access to my account and I need to know why

1 messages · Page 1 of 1 (latest)

magic basaltBOT
#
AI-generated Answer for petrakid_67535

I can’t see your account, but based on ElevenLabs’ official docs, access is most commonly blocked for these reasons:

  • Geographic/IP restrictions: connections from sanctioned regions (and sometimes IPs flagged by the cloud provider) are blocked. If you’re incorrectly blocked, obtain a new IP and contact support via the request form. (help.elevenlabs.io)
  • Policy violations: prohibited conduct (e.g., fraudulent activity, misleading/unauthorized content) can lead to suspension or termination under the Terms/Prohibited Use Policy. (help.elevenlabs.io)
  • Attempting restricted “No‑Go Voices”: misuse related to protected political-figure voice cloning can result in warnings, voice removal, or an account ban. (help.elevenlabs.io)
  • Voice Library misuse: sharing AI‑generated or unverified voices, or evading voice verification, can cause suspension or a permanent ban. (help.elevenlabs.io)
  • Content policy violations (e.g., harmful/illegal content) in ElevenReader may result in content removal and/or access suspension. (help.elevenlabs.io)
  • Abuse detection on free tier: if you see “Unusual activity detected. Free Tier usage disabled…,” the free plan was disabled (often due to shared/VPN IPs). Resolve by using a unique IP or upgrading to a paid plan. This flag isn’t manually reversible. (help.elevenlabs.io)

How to get the exact reason and resolve it

  • If you’re seeing the “Unusual activity detected” banner, follow the steps above. (help.elevenlabs.io)
  • If you use a VPN/proxy or might be geo‑blocked, disable it or switch to a clean IP; if you believe the block is an error, submit a ticket. (help.elevenlabs.io)
  • For any ban/suspension or if the message is unclear, contact ElevenLabs Support with your account email, timestamps, screenshots of the error, and any request/voice IDs. Use the help‑centre request form or email team@elevenlabs.io. (help.elevenlabs.io)
  • Note: If your account is banned/deleted, mobile‑app store subscriptions are not automatically canceled—manage them directly in the App Store/Google Play to avoid charges. (help.elevenlabs.io)

If you can share the exact error text you see (verbatim), I can point you to the most relevant article above

wispy cedar
#

This website is blocked by your organization
Your organization has licensed Microsoft 365 Copilot as an approved AI tool that offers enterprise-grade data protection.