#this should theoretically work? On my
near depot
did you configure language presets for de, fr, it in the agent's language setting ?
you can also remove optional description i guess
made quick test, this is without spanish language being added to presets
and this is with it
pure relic
Hi, yes I have this override
the thing is there is also the language dropdown in the widget, problem is the user doesn't bother to switch it to french. Otherwise it wouldn't be a problem
near depot
Can you try to overwrite your tool description to this and try ?
Detect and switch the conversation language. Call this tool immediately when:
- The user starts speaking or writing in a language different from the current conversation language
- The user explicitly asks to switch language (e.g. "Switch to French", "Can we speak in Italian?")
Allowed language codes: de, fr, it
Always pass the two-letter ISO language code (e.g. "de" for German, "fr" for French, "it" for Italian).
If the target language is not in the allowed list, tell the user you cannot speak that language.
After switching, respond in the new language.
pure relic
Ok I replaced the discription and tested this,
I left german in the dropdown and it switched correctly!
Now it also shows that the tool was activated
near depot
hope it helps, lets monitor this one
pure relic
Yes should be good. Thank you!