#Is the charlotte legacy Ai gone from eleven labs

1 messages · Page 1 of 1 (latest)

tame flaxBOT
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AI-generated Answer for crossdive

Short answer: Not yet. “Charlotte” is now a Legacy default voice. It won’t appear by default, and before removal on 28 February 2026 it’s only available to users who previously used it (enable “Show legacy voices” under Voices > Default Voices). After deprecation, Charlotte’s voice ID will route to its replacement, “Helen.” (help.elevenlabs.io)

Sources:
What are Legacy voices? – ElevenLabs

grave dagger
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How to still use legacy voices

tame flaxBOT
#
AI-generated Answer for crossdive

Short answer: You can still use Legacy voices until February 28, 2026, but only if you previously used them. They’re hidden by default and will be fully removed after that date.

Web app

  • Go to Voices > Default Voices, search the voice by name, then enable “Show legacy voices.” You can also find them under Recently Used. Use the three dots > Copy voice ID if you need the ID. (help.elevenlabs.io)

API

  • List them by calling GET /v1/voices with show_legacy=true to include legacy premade voices in the response, then use the returned voice_id in your TTS calls. (elevenlabs.io)

Important notes

  • Availability: Legacy voices remain visible/usable only to accounts that used them before; they won’t appear for others. (help.elevenlabs.io)
  • Deprecation behavior: On and after February 28, 2026, Legacy voice IDs will route to their replacement Default voices, so code keeps working but output may sound different. Example: Charlotte → Helen; Rachel → Janet. See full mapping in the docs. (help.elevenlabs.io)

Sources:
What are Legacy voices? – ElevenLabs
List voices | ElevenLabs Documentation
What are Legacy voices? – ElevenLabs
How are voices updated & changed? – ElevenLabs

grave dagger
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How to show legacy on default voices

tame flaxBOT
#
AI-generated Answer for crossdive
  • In the web app: go to Voices > Default Voices, then scroll to the bottom and click “Show legacy voices.” You can also search a legacy voice by name and enable “Show legacy voices” there. (help.elevenlabs.io)
  • Legacy voices are hidden by default and only appear for users who previously used them; otherwise they won’t show up. (help.elevenlabs.io)
  • API: list them by calling the List Voices endpoint with the show_legacy flag enabled (e.g., GET /v1/voices with show_legacy=true). (help.elevenlabs.io)
  • Note: legacy voices are scheduled for deprecation on February 28, 2026. (help.elevenlabs.io)

Sources:
How do I access ElevenLabs Default voices? – ElevenLabs
What are Legacy voices? – ElevenLabs
What are Legacy voices? – ElevenLabs
What are Legacy voices? – ElevenLabs

grave dagger
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How to use legacy voices in studio

tame flaxBOT
#
AI-generated Answer for crossdive

Here’s how to use Legacy voices in Studio:

  • Check eligibility and availability: Legacy voices only show up for accounts that previously used them, and they’ll be removed from all products after February 28, 2026. (help.elevenlabs.io)
  • Make Legacy voices visible in your account: Go to Voices > Default Voices, scroll down, and enable “Show legacy voices.” You can also find them under “Recently Used.” (help.elevenlabs.io)
  • Use them inside Studio: In your Studio project, open the voice picker and search by the legacy voice’s name; Default voices (including Legacy when enabled) appear at the end of the voice selection menu. You can also set a default voice for the project in Project settings. (help.elevenlabs.io)

Notes:

  • If you don’t see a Legacy voice after enabling the toggle, it’s likely because it was never used on your account or because we’ve passed the February 28, 2026 deprecation date. (help.elevenlabs.io)

Sources:
What are Legacy voices? – ElevenLabs
What are Legacy voices? – ElevenLabs
How do I access ElevenLabs Default voices? – ElevenLabs
What are Legacy voices? – ElevenLabs

grave dagger
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Legacy names not popping up unless I go to old projects

tame flaxBOT
#
AI-generated Answer for crossdive

Short answer: this is expected. Legacy Default voices are hidden from menus by default and only remain available to accounts that used them before.

How to reveal them:

  • Web app: go to Voices > Default Voices, scroll to the bottom, enable “Show legacy voices,” then search the legacy name (e.g., Charlotte, Rachel). After you generate once, it will also appear under Recently Used in selectors (including Studio). (help.elevenlabs.io)

Notes:

  • Legacy voices won’t appear if your account hasn’t used them before. (help.elevenlabs.io)
  • ElevenLabs plans to deprecate and remove Legacy voices on February 28, 2026. Existing Legacy voice IDs route to replacement Default voices. (help.elevenlabs.io)

API tip (if needed): call List Voices with the show_legacy flag to retrieve Legacy entries. (help.elevenlabs.io)

Sources:
How do I access ElevenLabs Default voices? – ElevenLabs
What are Legacy voices? – ElevenLabs
How are voices updated & changed? – ElevenLabs
What are Legacy voices? – ElevenLabs

grave dagger
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It’s not showing up in default voice and their is no show legacy voice it only pops up in studio in recent I can’t make a new project unless I go to old ones

tame flaxBOT
#
AI-generated Answer for crossdive

Short answer: Legacy voices are hidden by default. You can still use them if you previously used them, but you must reveal them from the Default Voices page (not from the Studio picker).

Do this:

  • Go to Voices > Default Voices.
  • Type the legacy voice’s name in the search box (e.g., “Charlotte”).
  • Scroll to the bottom and click “Show legacy voices.” The legacy voice will appear and can be selected from there. (help.elevenlabs.io)
  • In any voice selector (including Studio), you can also pick it from the “Recently Used” section. (help.elevenlabs.io)

Notes:

  • Legacy voices don’t appear in voice menus by default; only users who’ve used them before can access them this way. (help.elevenlabs.io)
  • These voices are scheduled to be removed on February 28, 2026. For continuity, each has a replacement default voice (e.g., Charlotte → Helen). If you can’t surface the legacy voice, use its replacement. (help.elevenlabs.io)

If you still don’t see the “Show legacy voices” control at the bottom of Voices > Default Voices after searching by name, the Help Center guidance suggests it should be there; in that case, it may be an account/UI issue and you should contact ElevenLabs Support. (help.elevenlabs.io)

Sources:
How do I access ElevenLabs Default voices? – ElevenLabs
What are Legacy voices? – ElevenLabs
What are Legacy voices? – ElevenLabs
What are Legacy voices? – ElevenLabs
How do I access ElevenLabs Default voices? – ElevenLabs

grave dagger
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It’s not showing up

tame flaxBOT
#
AI-generated Answer for crossdive

If you’re looking for a Legacy default voice (e.g., Charlotte), it won’t show by default.

Do this:

  • Go to Voices > Default Voices, type the legacy name in search, then click “Show legacy voices” (at the bottom of that page). You can also check the “Recently Used” section. (help.elevenlabs.io)
  • Note: Legacy voices only appear for accounts that previously used them. If you never used Charlotte on this account, it won’t show; use its replacement “Helen.” (help.elevenlabs.io)

FYI:

  • Legacy voices remain available until February 28, 2026, then they’re removed from all products. Charlotte maps to Helen; API calls to old IDs auto-route to the replacement. (help.elevenlabs.io)

If you need the voice ID via API, call the List Voices endpoint with the show_legacy flag enabled (as documented in the help center). (help.elevenlabs.io)

Sources:
How do I access ElevenLabs Default voices? – ElevenLabs
What are Legacy voices? – ElevenLabs
What are Legacy voices? – ElevenLabs
What are Legacy voices? – ElevenLabs

grave dagger
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It just says create new voice