#I can't sign up with "google" on the website. > Unable to login with google.com due to: Firebase:

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hearty sableBOT
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AI-generated Answer for svr_90

Thanks for the error details. That toast means an ElevenLabs account already exists for that email, so Google SSO can’t create a new one.

What to do

  • Regain access via email/password: go to the sign‑in page, enter your email, click “Forgot password,” complete the reset, then sign in with email + password. (help.elevenlabs.io)
  • Then link Google SSO to your account: sign out, click “Sign in with Google,” pick the same Gmail, and confirm. After that you can use Google SSO to log in. (help.elevenlabs.io)

Notes and limitations

  • If your account was originally created with Google Sign‑in, Google SSO can’t be removed; you can add a password via “Forgot password,” but the account remains linked to Google, and the email can’t be changed. (help.elevenlabs.io)
  • If you still can’t access your account after the steps above, contact ElevenLabs Support via the request form and include a screenshot of the error toast. (help.elevenlabs.io)

Sources:
Can I still log in using GitHub or Facebook? – ElevenLabs
Can I still log in using GitHub or Facebook? – ElevenLabs
Can I change my account from Google Sign-in to email and password? – ElevenLabs
How can I contact support? – ElevenLabs

dark ledge
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This does not help. It does not seem like oyu understand the error.

This was my initial setup process for singing in with google. It fails. I can't register now with password and email, since the user already exists. I can't login. Your endpoint returns an error via the toast.

Please refer me to a human.