AI-generated Answer for realfaith1000
I can’t find any official ElevenLabs documentation about an “AI Championship” redemption. If this is a third‑party campaign, ElevenLabs can’t troubleshoot it—please contact the organizer directly. ElevenLabs support can only help with ElevenLabs-owned promos and coupon links. (help.elevenlabs.io)
If you’re redeeming an ElevenLabs coupon link and see an “invalid” error, check the following (all per the Help Center):
- Coupon links only work if the account is on the Free plan. If you’re on a paid plan, contact Support to apply it. (help.elevenlabs.io)
- Make sure you’re logged into the target account, click the coupon link to auto-apply it (you should see a confirmation), then go to My Account > Subscription and choose the eligible plan; the discount shows at checkout. (help.elevenlabs.io)
- If the coupon was for “first month off” and your initial payment failed/was voided, the coupon is also voided. You’ll need Support to review and issue a new coupon. (help.elevenlabs.io)
To reach ElevenLabs Support (include your account email and screenshots of the error): use the Help Center contact form. (help.elevenlabs.io)
If you can share the exact error text, whether your account is Free or paid, and whether you’re using a coupon link, I can point you to the precise article or next step.
Sources:
I'm having issues with a third-party service, can you help me? – ElevenLabs
How do I use my coupon link? – ElevenLabs
How do I use my coupon link? – ElevenLabs
Why did I not get the first-month off coupon? – ElevenLabs
How can I contact support? – ElevenLabs
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