AI-generated Answer for cryptomanonthemoon
I’m sorry this happened—here’s what ElevenLabs’ own docs say you can do right now.
First, confirm your sign‑in method
- If you originally signed up with Google or Apple SSO, the email on the account cannot be changed. You must sign in with the same SSO and/or add a password via “Forgot password,” but the account stays linked to that SSO email. (help.elevenlabs.io)
If you signed up with email + password
- The email‑change flow sends verification links to both the old and new addresses; you must complete the confirmations to finish the change. If a verification link doesn’t work, ElevenLabs advises trying a different browser or computer and contacting support to manually verify the account. (help.elevenlabs.io)
Recover access and identify which email is bound now
- On the sign‑in page, use “Forgot password” for both the old and new emails. The address that receives a reset email is the one currently attached to the account. (help.elevenlabs.io)
Rule out a platform issue
- Check the public status page (Agents Platform and Website). If it’s all green, the problem is likely account‑specific. (status.elevenlabs.io)
Contact ElevenLabs Support with the right details
- Use the Help Center contact form. Include: both emails involved, time you initiated the change, subjects/senders of the two verification emails, and a screenshot of the blank page, plus which browsers you tried. The support article explicitly requests as much detail and screenshots as possible. (help.elevenlabs.io)
- If the form isn’t working or you need to escalate, the ElevenLabs blog indicates the support agent can direct account‑specific issues to team@elevenlabs.io—email them with the same details. (elevenlabs.io)
If you need, I can draft the exact message to send support (with all the details they ask for).
Sources:
Can I change my account from Google Sign-in to email and password? – ElevenLabs
How do I change my email? – ElevenLabs
Can I still log in using GitHub or Facebook? – ElevenLabs
ElevenLabs Status
How can I contact support? – ElevenLabs
Building an effective Voice Agent for our own docs
warped igloo
covert mantle