#“This request exceeds your quota limit of 200000 characters within a 5-minute interval.”^ Is it p
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Short answer: No. That “within a 5‑minute interval” message is from a burst/throughput safety cap, not your monthly credit quota. Usage‑based billing only lets you exceed your monthly included credits; it does not disable the “how much you can use at once” cap.
Details and what to do:
- At‑once cap values: there is a limit on how many credits can be used at once to prevent abuse. For Creator this is 200,000; Pro 1,000,000; Scale 4,000,000; Business 22,000,000. Hitting it will trigger the quota‑exceeded message until the short window resets. You cannot disable this cap. (help.elevenlabs.io)
- ElevenLabs updated the error text in May 2025 to clarify when generation exceeds character limits “within a short billing window,” which aligns with the message you’re seeing. (elevenlabs.io)
- Usage‑based billing: enables overage after you exhaust your monthly credits, but it doesn’t remove burst limits. (help.elevenlabs.io)
If it still shows after “several hours”:
- Check whether another API key or a teammate in your Workspace is consuming credits and keeping you over the cap. Use Usage Analytics (Account vs. Workspace tabs) to inspect recent activity, or the “Get character usage metrics” API for a precise breakdown. (help.elevenlabs.io)
- Verify you haven’t imposed a per‑API‑key credit limit under Developers → API Keys; optional key‑level limits can also block usage. (help.elevenlabs.io)
- If none of the above explains it, contact support as advised in the error‑messages guide. (elevenlabs.io)
Workarounds:
- Spread requests over time instead of large bursts; avoid submitting batches that together cross your plan’s at‑once cap. This avoids the short‑window throttle. (help.elevenlabs.io)
Sources:
Is there a limit to how many credits I can use at once? – ElevenLabs
May 5, 2025 | ElevenLabs Documentation
What is usage based billing? – ElevenLabs
How can I see information about credit usage for my account? – ElevenLabs
How do I authorize myself using an API key? – ElevenLabs
Error messages | ElevenLabs Documentation
Is there a limit to how many credits I can use at once? – ElevenLabs
How do I contact support on this?